Refund Policy

At Piel del Cielo, customer satisfaction is very important to us. Due to the nature of our handcrafted skincare products, all sales are final and we do not offer refunds or exchanges. However, if your item arrives damaged or there is a problem with your order, please contact us within 7 days of delivery with photos and a description of the issue. We will do our best to resolve it promptly. Thank you for supporting small businesses and understanding our policy on natural, made-to-order products.